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Monday April 21, 2008
Simple HTML Examples
Posted by: BestBridal at 1:37PM CST on April 21, 2008

 

<b>To make copy Bold</b>

 <i>To make copy Italic</i>

 <br> Used at end of a paragraph to insert a line break

 

Add a Link:
<a href="http://www.yourLink.com" target="blank">Add a Link</a>

Example: <a href="http://www.google.com" target="blank">click to go to Google</a>

 

 

 Add an Email (Mailto)

<a href="mailto:yourEmail@whatever.com">Send an Email</a>

Example:  <a href="mailto:bestbridal@stltoday.com">Email Best Bridal</a>

Friday April 11, 2008
FAQ
Posted by: BestBridal at 4:56PM CST on April 11, 2008
FAQ

FREQUENTLY ASKED QUESTIONS

General

What is Marketplace?
Is Marketplace free?
Why use Marketplace?
Who uses Marketplace?
Who should I recommend or give a Thumbs Up to on Marketplace?
Who can see my profile?
Can business owners message me after I friend their business?


Account Settings

How do I change my basic account information?
How do I change my email address?
How can I add or change my wedding information?
How can I add photos or videos?
What is a friend?
What is a Shout Out?
What is a Bulletin?


Invite

How do I invite friends to join the community?
How do I invite a business or bride to be my friend?


Privacy

What does Marketplace do with my personal information?
Who can see my profile?
Can I make my profile private?
How can I block a user or business from seeing my information?
How can I report abuse or fraudulent activity?


Log in & Membership

I forgot my password.
I want to change my password, e-mail address, or member name.
What happens to my account after my wedding?
How do I cancel my account?


Writing Recommendations

What makes a great recommendation?
Why should I make a recommendation?
Who should I recommend?
Can I recommend a business I'm associated with?
What if the business I'm recommending gave me something for free or at a discount?
What if I had a bad experience? Can I say something negative?
Can a business remove my recommendation?
Does Marketplace ever remove recommendations?


Marketplace for Businesses

How can I find out more information about St. Louis' Best Bridal program?
How can I take control of my own listing?
How is this different than my ad in the yellow pages?
How will Marketplace help my business show up in search results such as Yahoo! or Google?
How can I post store news and events?
How can I upload photos and videos?
Can I format my Business Description or add Links?
How can I message all of my friends?
How can I see and approve/deny my customers reviews?


SUPPORT/HELP

Are you looking for more information on advanced settings?
Who can I contact about feedback or suggestions?




General

What is Marketplace?
St. Louis' Best Bridal Marketplace is an online community, a special place created especially for the soon-to-be bride. Marketplace allows the bride-to-be to share her experiences, shopping tips, join groups and display wedding related information with other brides-to-be, friends, family and other members with similar interests.

Is Marketplace free?
Marketplace is free for registered members of the my.stltoday.com community. For businesses, basic listings are complimentary. If you are a business and would like more information on the expanded business profiles please see the Marketplace for Businesses section or email bestbridal@stltoday.com.

Why use Marketplace?
For Brides: Marketplace is a virtual bridal fair. It gives you the opportunity to research businesses and their products and services as well as share the information about your wedding with other members of the community and wedding guests. It'll save you time and money planning your wedding and related events.

For Businesses: Marketplace is an all-in-one marketing platform you can use to reach out and engage with your customer base. Your business profile will help drive users to your existing website or can serve as your primary web presence, providing you with a lower cost alternative that is fast and easy to update. Ultimately, you will be able to use Marketplace to generate leads and convert them into sales. Please contact bestbridal@stltoday.com for more information on getting started today.

Who uses Marketplace?
Brides, grooms, their wedding parties, guests, friends and family. Business owners who want to promote their products and services also use Marketplace.

Who should I recommend or give a Thumbs Up to on Marketplace?
You should leave feedback on any business that you have worked with or purchased a product or service from.

Who can see my profile?
In your Account Settings, you can set your preferences to show your profile to everyone in the community, just your friends or no one.

Can business owners message me after I friend their business?
Yes, you can receive news and offers from any business that you are friends with. You will see a Bulletin on your main profile page when you log in.


Account Settings

How do I change my basic account information?
You can change this by clicking on Edit Profile. From here you can add or change any information on your profile page.

How do I change my email address?
You can change your e-mail address by going to http://www.stltoday.com/membercenter/changeemail.

How can I add or change my wedding information?
Once you are on your main profile page, you can click "Create a New Wedding" and fill out the appropriate information. To update your wedding info, click Edit next to your wedding on the main profile page.

How can I add photos or videos?
You can upload either by clicking My Photos or My Videos on your main profile page and following the directions on each page.

What is a friend?
A friend is either a member of the community or business who you can attach yourself to. Your friends can send you messages, bulletins and give you a shout out on your profile page.

What is a Shout Out?
A shout out is a message from one of your friends that will be displayed on your profile page.

What is a Bulletin?
A bulletin is a group message from either a business or member of the community. You can disable bulletins from certain friends by going to the My Friends section and clicking 'Disable Bulletins' by their name.


Invite

How do I invite friends to join the community?
Once you have logged in, you will see Invite Others in the gray bar at the top. Click Invite Others to invite friends and family to join the community.

How do I invite a business or bride to be my friend?
Once you are on a business or bride profile page, you may click Be My Friend. Once they accept, you will show up on their list of friends.


Privacy

What does Marketplace do with my personal information?
Our No Spam Pledge: We won't share any information you provide with a third party without your permission. This means you won't receive e-mails from anyone other than STLtoday.com and the St. Louis Post-Dispatch as a result of registering. You may receive messages and bulletins from members and businesses you are friends with in the Marketplace community -- but can control these settings in your Account Settings and in your Friends section.

Who can see my profile?
You have several display options when it comes to your personal information. You may choose to share your profile with all registered users, only your friends or no one. You can change this at anytime by going to the Account Setting section.

Can I make my profile private?
Absolutely. Simply go to your Account Setting and check the box underneath Private Profile that says Yes (This setting hides your public profile).

How can I block a user or business from seeing my information?
You must set your profile preferences under Account Settings one of two ways: make your profile private to the entire community by selecting Yes or Only to be viewed by friends, making sure that business or user has been deleted from your friend list. The business will be able to see that you are a member of your community, but not access your profile, send messages or bulletins

How can I report abuse or fraudulent activity?
We take abuse or fraudulent activity on the site seriously. Please email or click "Report abuse" next to any post, photo, video that violates our Terms of Use


Log in & Membership

I forgot my password.
Please click here if you have forgotten your password. You will be prompted to enter your email address to reset it. You will receive an authorization e-mail at the e-mail address you entered to accept the changed password.

I want to change my password, e-mail address, or member name.
Please click here where you can change your member name, password, e-mail address and other information.

What happens to my account after my wedding?
Your account will stay up until for some reason to decide to cancel your account. You can do this by emailing Best Bridal. After your wedding your account will stay active so you can also participate in other fun communities and marketplaces.

How do I cancel my account?
You may cancel your account by emailing Best Bridal with Cancel Account and your username in the subject. We will have your account deleted within 2 business days.


Writing Recommendations

What makes a great recommendation?
A great recommendation is useful, detailed and honest. We want to hear about your experience and what made it so great. Was it a great atmosphere or place? Did you have excellent customer service or find an exceptional deal? Let us know why you liked the products and services that you used.

Why should I make a recommendation?
Pay it forward! Your recommendations and the recommendations of others in the community make the Best Bridal Marketplace a valuable place for brides-to-be to share and learn information about planning a wedding.

Who should I recommend?
You should leave feedback on any business that you have worked with to plan your wedding or purchased products or services from.

Can I recommend a business I'm associated with?
If you are connected to a business either personally or professionally, you may recommend that business -- as long as you are clear in the recommendation about the details of your affiliation.

What if the business I'm recommending gave me something for free or at a discount?
It is important to disclose any "extras" you received for writing the recommendation for the business.

What if I had a bad experience? Can I say something negative?
Marketplace's mission is to accurately portray both positive and negative aspects of all of our members' experiences. We are an open forum; however, we strongly recommend you try and work out any problems with the business directly before writing a negative review.

Can a business remove my recommendation?
Yes, a business may remove your recommendation if they feel it is unfounded or untrue. They may remove your review if it is hearsay, a personal attack or outright slander. We encourage our business members to let the free flow of information occur knowing that not all reviews will be the most positive. We also encourage them to contact the negative reviewer directly to work out any problems or issues that might have caused this bad experience.

Does Marketplace ever remove recommendations?
No, Marketplace will never remove a recommendation from a business profile page, unless it violates our Privacy Policy or Terms of Use


Marketplace for Businesses

How can I find out more information about St. Louis' Best Bridal program?
With St. Louis' Best Bridal Marketplace, you now have the tools to reach your existing customers and the ability to engage with new ones. The future of person-to-person marketing is here! To find out more about this program please phone (314) 744-5746 or email Best Bridal.

How can I take control of my own listing?
Search for your business listing in the directory and click Sign Me Up! Fill out the form and you will be contacted in less than 2 business days with more information. You may also email or phone (314) 744-5746 to get started right away.

How is this different than my ad in the yellow pages?
Marketplace is an interactive, two-way conversation between you and your customers. Although the yellow pages are important, the habits of how people find and consume information are changing rapidly. In most cases, the data that's available consists of your business name, address and phone, mined from another database that you have no control over or may not even know exists. Marketplace has no deadlines and never closes - you can change or add to your listing whenever you need to get information to your customers.

How will Marketplace help my business show up in search results such as Yahoo! or Google?
Marketplace's pages, including your business profile page, are "optimized" to direct users to your profile when a search is performed about you in major search engines. What does that mean exactly? Our directory was built to make your listing display in search results. Your Marketplace listing gives your potential and existing customers an even easier way to find your information online.

How can I post store news and events?
You can post store news and events by clicking on My Blog from your main Profile page. Click Add New Entry, filling out the form as you wish. Click Publish Now to display the information on your profile page.

How can I upload photos and videos?
You can upload either by clicking My Photos or My Videos on your main profile page and following the directions on each page.

Can I format my Business Description or add Links?
You can use HTML within the Business Description area to format the text such as Bolding, Italicizing, or adding a link to another page. Please click here to view some examples of simple HTML formatting.

How can I message all of my friends?
With St. Louis' Best Bridal Marketplace, you now have the tools to reach your existing customers and the ability to engage with new ones. The future of person-to-person marketing is here! To find out more about this program please phone (314) 744-5746.

How can I see and approve/deny my customers reviews?
As comment moderation is turned on, this comment will not display until you, as the owner approves it. Once a user writes a review about your business, you will see that you have a new Comment(s) on your MY PROFILE page under your business (scroll down to see this under your personal profile).
Click on the Comments(1) link to view the comment. Accept or Deny. Once you accept, it may take a few minutes to see this comment (review) posted on your live business profile page.


SUPPORT/HELP

Are you looking for more information on advanced settings?
Want to become an expert user? Please check out our extensive Online Tutorial.

Who can I contact about feedback or suggestions?
We value your feedback and suggestions. Please email us with your feedback, comments or suggestions.





Wednesday April 9, 2008
Getting Started Guide - Business Owner
Posted by: Tammy Butters at 11:08AM CST on April 9, 2008

STEP 1:  REGISTER – it’s Quick, Easy and Free

1.       Go to http://www.stltoday.com/membercenter/register/my-stltoday

2.       Create your Username and Password

3.       Check your e-mail to activate account

4.       Click on Edit Profile to add more information about yourself as an individual

 

STEP 2:  SET UP YOUR BUSINESS PROFILE

1.       To Edit your Business first Click on My Profile

2.       Locate your Business listing located under your personal listing - Click on the EDIT button

3.       Now you can…

Add or Update your Logo

1.       Click on Update group photo>>  located under image logo

2.       Choose upload option and step through wizard

Edit your Business Profile

1.       Click on Edit Bridal Businesses Profile

2.      Update Description, Hours of Operation, Address, contact Information, and payments accepted

3.       Click on SAVE when completed

Add a Special Offer or Event

1.       Click on My Blog under My Profile

2.       Click on Add New Entry under your Business

3.       Fill out with Title and Description

4.       Special Events tab will now be displayed on your Business profile page

Add Photos or Videos

1.       Click on My Photos or My Videos under My Profile

2.       Browse to your desktop and upload photo or videos – upload as many as you want

To view the changes you have made at any time to your Business profile, click on View Bridal Businesses>>  link next to your logo or click directly to your URL which can be located under My Profile, and clicking on the EDIT button.

 

SUPPORT/HELP

Do you have a question?  Read through our Frequently Asked Questions and click on them to find the answers you are looking for! 

Are you looking for more information on advanced settings?  Want to become an expert user? Please check out our extensive Online Tutorial.

Still have questions or need support? Please email us at bestbridal@stltoday.com

 

Your list of favorite website URLs
Posted by: Mark Bullard at 10:13AM CST on April 9, 2008
After clicking on "My Profile" and then clicking on "Account Settings" or "Edit Profile" you will see a link in the left gray box called "Manage Lists." Clicking on this link will allow you to make lists of favorite URLs that is displayed on your profile page.

First step is to create a new list. This is the title of the list and will be displayed as a headline above each list. You will be asked to complete a title and an optional description. Also there is a checkbox that gives you the option to display the list on your Public Profile.

Once you have completed the above step you will be presented with that information and a new yellow box to the right. In that yellow box aare the links for "Add/Edit Items" and "Delete this list".

Click on Add/Edit Items to enter your first favorite URL. You need to give each a title, the URL and an optional description. Click on the Add Item button at the bottom once you have completed filling out your link.

Now go check out your public profile page by clicking the "View Profile" link to the right of your Avatar. You should see the new List Title and link underneath it.

The Link List editor can create multiple lists with as many entries under each list as you would like.
Blog Management
Posted by: Mark Bullard at 10:12AM CST on April 9, 2008
What is it?

A blog is a website, maintained by an individual or group with regular entries of commentary, descriptions of events or other writings. Blogs can provide commentary or news on a particular subject or function as personal online diaries. The ability for readers to leave comments on the blog entries is an important part of the interactive nature of blogs.


Creating the Blog

If you have not set up your first blog you can create it by clicking on "My Profile" then "My Blog" then the link that reads "Create a blog!". You will be asked to give a title to the blog, it defaults to your username's News. You can change this to whatever you would like, you can change this in the future as well. You can enter an optional description of your blog if you would like. Once you have submited that information they system will give you the URL to the blog and prompted to make your first entry.

Making your first Blog entry

A blog entry is how you post news and updated content. Think of these as pages in a book. To add a new entry click on "My Profile" then "My Blog". You should see any blogs you have created or been assigned to you. Click on the link "Add New Entry" to create your first entry.

The required fields for a blog entry are Title and Entry text. So choose a title for your post, this would be a headline of what the entry is about. Then write some text in the Entry area. Hit the "Publish Now" button at the bottom of the page and that's it, you are a blogger. A new tab will show up on your public profile page called "My Blog" with the text and title you just entered.

You can make entries as often as you like. The most popular blogs on the internet make entries many times a day.

Basic vs. Advanced text editor

The editor shows up right above the entry text, it is similar to Word or other applications and can help you Bold, Underline or create lists just to name a few things it does. I would suggest mousing over each icon to see what can be done.
The advanced editor has more options than the basic editor, and can be accessed by clicking on the tab at the top of the page.

How to edit/delte a blog entry

To edit/delte an entry click on "My Profile" then "My Blog". You should see any blogs you have created or been assigned to you. Click on the link "Past Entries" to edit/delte your entries. You will be presented with a list of all of you blog posts. You can click on the Title of the entry to edit it or select the checkbox next to the title and hit the "Delete" button at the bottom of the page to delte.




Video Management
Posted by: Mark Bullard at 9:35AM CST on April 9, 2008
You can upload as many videos as you would like to your account. The most recent videos display on your profile page.

Uploading a video
To add your first video, click on the "My Profile" link and then the "My videos" link in the second navigation bar. If you have no videos there will be a link that says "Click here to add videos" that takes you to the upload form.

Click on the "Browse..." button to choose a video from your computer to upload. You may upload gif, png or jpg formatted videos. The system will automatically create a thumbnail (small version) of your video.

You should see the thumbnail and some additional options:
• Change the Title of the video, it defaults with filename.
• Add a caption that will be displayed under the video on your pages.
• Choose to allow or deny other people to post comments on your videos.
• Add tags to your video. Tags are keywords that relate to the subject matter of your video. If you and other users both tag your video "Dog" then when someone clicks on the tag of "Dog" they would see any videos with that tag.


Editing and Deleting videos
To administrate your uploaded videos you click on the "My Profile" tab then on th the "My videos" link again. You should see any videos you have previously uploaded. To edit a videos properties click on the video. This will take you back to the page just like when you uploaded the video. You can make changes or add to the information in the list above.

To delete videos use the checkbox in the lower left of the thumbnail. Once you have checked off any videos you would like to delete then click the "Delete Selected" button at the bottom of the page.

Messages and Bulletins
Posted by: Mark Bullard at 9:04AM CST on April 9, 2008
Messages and Bulletins are methods of contacting people in the my.stltoday.com community. Messages are sent to individuals by clicking the "Contact Me" link on their profile page. A bulletin is a group message sent to all of your Friends.

You will be notified on the "My Profile" page if someone has sent you a message or a bulletin, you can click on the notification to read the message. Once you have read the message the notification goes away. You can also click on the "Inbox" in the gray box on the left to view any messages once they have been read.

In the Inbox you can sort/search through your messages. You can reply to senders or delete them.
Friends
Posted by: Mark Bullard at 8:40AM CST on April 9, 2008
What are friends?

The friending process allows you to link to other users or businesses and they can link to you. It is the process that builds the social network of people. By looking at your friends you may find people you wish to contact or businesses whose services you require. Once you've clicked on "My Profile" a second navigation bar appears, clicking on the "My Friends" link will show current frineds and open a menu on the left for other friending options

Adding friends

To add friends to your account simply navigate to the person's or business page and look for the "Friend Me/Us" link. In some cases a user may have their friending preferences set to approval. If this is the case the user must approve you as a friend before the link is established. If they have it set to accept friends immediately the link is connected right away.

Friend requests

After clicking on the "My Friends" navigation link you should see a link called  "Requests" in the gray bar on the left. Clicking this link takes you to the management area for friend requests. You can allow or deny any requests that are waiting. You can always remove a friend later if you choose to accept them.

Pending Requests

After clicking on the "My Friends" navigation link you will see a link called "Pending", this link will display any friend requests that you have made that have not been accepted yet.

Top list

Also in the left gray bar on the left is a link called "Top List". This link allows you to sort your top 10 friends for presentation on your profile page. Once you have clicked the link simply drag and drop your friends into the order you would like them to appear.

Removing a friend, banning bulletins

Clicking on the "My Friends" navigation link takes you to a page showing all current friends. You can check a box in the right column to delete them and also select a box to not allow bulletins to come from them.
Tuesday April 8, 2008
Getting Started Guide - Bride
Posted by: BestBridal at 2:16PM CST on April 8, 2008

 STEP 1:  REGISTER – it’s Quick, Easy and Free

  1. Go to http://www.stltoday.com/membercenter/register/my-stltoday
  2. Create your Username and Password
  3. Check your e-mail to activate account

 

STEP 2:  CREATE YOUR PROFILE

Set up/Edit your Profile - Your profile is what your friends and family will see about you.

1.     Click on Edit Profile. This area is where you can describe yourself, hobbies and interests.

2.    You can upload pictures, videos or write blogs.Simply click My Photos, My Videos or My Blogs and step through the easy to use wizards.

Connect with other Brides or Friends

1.          Click on Find Others in the top navigation.

2.         Use the various search features to get connected to other members of the community.  Invite them as your friends by clicking Invite Others.

 

STEP 3:    CONNECT & SHARE YOUR EXPERIENCE

Click on ST. LOUIS’ BEST BRIDAL - Search for your favorite business by category or name.

Now you can find a local business and …

  • Shop
  • Friend a Business
  • Give them a Thumbs Up
  • Write a review

By endorsing your favorite businesses you enter in for a chance to win a FREE Honeymoon! 

Already married? Endorse your favorite businesses and enter in for a chance to win a FREE 2nd Honeymoon!

 

SUPPORT/HELP

Do you have a question?  Read through our Frequently Asked Questions - FAQ and click on them to find the answers you are looking for! 

Are you looking for more information on advanced settings?  Want to become an expert user? Please check out our extensive Online Tutorial.

Still have questions or need support? Please email us at bestbridal@stltoday.com



How to register
Posted by: Mark Bullard at 11:57AM CST on April 8, 2008

Many of the actions you can perform in the my.stltoday.com community require that you are a registered user, such as friending businesses or people, making comments on blogs etc. If you attempt an action that requires you to be a registered user the system will ask you to sign in or register.

Required fields

Member name - You can choose any available username, this will be your primary identity in the stltoday.com community.

Password - Enter a password and verify the password by retyping it again

Verification Question - In case you forget your password the verification question is used to retrieve it for you. You can chose from a variety of questions.

Answer: The answer to the verification question, in case you need to retrive your password.

Email Address: Enter a vaild email address. This will be used to login to your account, you will be sent an email to this address to verify your initial registration as well.

Gender: Select male or female.

State: Select your state

Zip Code: Select your Zip Code, maps and distances to businesses will be centered on this zip code.

Birthdate: Let us know how old you are.

Do you subscribe to the St Louis Post-Dispatch? Yes or no.

Email Newsletters: You can select from a variety of email newsletters we send out with basic on different topics.

Check box for terms of use: Please read the terms of use and check the box to complete the registration process.

Confirming your registration

An email will be sent to the email address you registered with. Once you receive this email you will click on the link in the email to activate your account. We do this to help reduce spam and to verify you are a real person. 

Lost Password

If you forget your password, you can click on the "Forgot Password" link, you will be prompted to enter your email address. The system will send a new password to this email address.


Your Account

Once you have completed the email verification process you can login and view your account. Navigate to my.stltoday.com and you will see a "My Profile" link at the top of the page. This link provides you access into your account.

Additional Profile Fields

You now have a public profile, you can add additional information about yourself to display on the public profile under the "My Profile" link. You click on "Edit Profile" to access the additional questions. These questions are things like hobbies, interests, additional information about you that you would like to share with other users.


Uploading/Changing your avatar

You are assigned a random avatar by the system when you create your account. Of course you probably want to personalize this avatar. There are a number of places where you can update your avatar/image associated with your account. The fastest is by clicking on "My Profile" and then under your current avatar is a link "Update Photo." This will take you to a page where you can edit or delete the current avatar. Click on "Edit Photo" to choose a method of finding a new avatar. Three methods are given to pick a new avatar:

Choose from local file: This allows you to load a photo from your computer to be used as the avatar, the system will shrink the photo to the correct size automatically.

Choose from URL: If you know a URL where images you like are contained you may enter that URL to use one of those images.

Search web by keyword: You can perform a search on the internet by a keyword to find images that match the keyword.

Note: Avatar changes can be cached, this means that it may take up to 10 minutes for your new avatar to appear to users.


Monday April 7, 2008
Photo management
Posted by: Mark Bullard at 2:58PM CST on April 7, 2008
You can upload as many photos as you would like to your account. The most recent photos display on your profile page.

Uploading a photo
To add your first photo, click on the "My Profile" link and then the "My Photos" link in the second navigation bar. If you have no photos there will be a link that says "Click here to add photos" that takes you to the upload form.

Click on the "Browse..." button to choose a photo from your computer to upload. You may upload gif, png or jpg formatted photos. The system will automatically create a thumbnail (small version) of your photo.

You should see the thumbnail and some additional options:
• Change the Title of the photo, it defaults with filename.
• Add a caption that will be displayed under the photo on your pages.
• Choose to allow or deny other people to post comments on your photos.
• Add tags to your photo. Tags are keywords that relate to the subject matter of your photo. If you and other users both tag your photo "Dog" then when someone clicks on the tag of "Dog" they would see any photos with that tag.


Editing and Deleting photos
To administrate your uploaded photos you click on the "My Profile" tab then on th the "My Photos" link again. You should see any photos you have previously uploaded. To edit a photos properties click on the photo. This will take you back to the page just like when you uploaded the photo. You can make changes or add to the information in the list above.

To delete photos use the checkbox in the lower left of the thumbnail. Once you have checked off any photos you would like to delete then click the "Delete Selected" button at the bottom of the page.

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